Q: When should I arrive for my treatment?
We request you arrive 10 minutes prior to your treatment to fill out the spa consultation form.
Q: Is there anyone to help decide the best treatment for me?
Our spa manager and receptionist will be able to assist you in planning a program to suit your needs. Please call extension 614.
Q: What if I have special health considerations?
Be sure to notify our spa manager or receptionist before booking your treatments if you have high blood pressure, allergies, physical ailments, disabilities, or if you are pregnant.
Q: If I just got pregnant, what kind of treatments should I get?
In general, facials are fantastic and can be taken throughout your pregnancy. They are particular appropriate because you skin will undergo changes due to hormonal surge.
Q: What do I need to avoid if I just got pregnant?
While aromatherapy treatments are generally safe, there are certain oils you definitely should avoid. Please seek advice from your doctor regarding this. You also have to avoid reflexology, Jacuzzis, saunas, glycolic peels, any treatments using micro currant and electrolysis.
Q: What do I wear during my treatment?
Most of the treatments are enjoyed without clothing. Spa staffs will provide you with paper underwear if requested. For Thai massage, a massage outfit is provided.
Q: Can I ask the therapist to adjust the room comfort levels?
Definitely, this is your time and you should enjoy the experience to the fullest whether it is the room temperature, massage pressure or the music, so please do not hesitate to ask.
Q: What about my jewelry and valuables?
Please leave these personal items in your room safety box.
Q: What if I am late for the treatment?
Unfortunately, arriving late will decrease the time of your treatment. Your treatment must end on time so that the next appointment is not delayed. If there is not other guest booking following yours, then your treatment will last for the full duration.
Q: What if I need to cancel my spa treatment?
The treatments you select are especially reserved for you. Four hours notice is required to cancel without full charge.

KIDS CORNER

BABY SITTING
Our Babysitting service is available on request.

SWIMMING POOLS
There are 4 swimming pools in total, each with a different shape and style.
8 a.m. - 8 p.m. / daily

FITNESS CENTER
10 a.m. - 9 p.m. / daily

TENNIS COURT
8:00 a.m. - 9:00 p.m. / daily

BEAUTY SALON
10 a.m. - 9 p.m. / daily

TOUR DESK
8 a.m. - 5 p.m. / daily

ROOM SERVICE
6 a.m. – 11p.m. / daily

MEETING & BANQUET ROOM

Equipment for meetings is also available; Overhead projector, Video player (VHS player and recorder), Video CD player (5 CD changer), Laser disc player, DVD player, Public address equipment (wireless hand-held microphone with receiver, clip-on microphone with body pack transmitter, floor/table microphones, conference microphones, cassette deck player & recorder, midi hi-fi system), Multi-media projector, LCD projector, Sound System (8 portable-channeled power mixer, 24 channeled power mixer, tripod speakers, Ceiling speakers 300 watts), Flipchart-tripod, Whiteboard-portable, PC & printer, Facsimile machine, Color TV, Movable stage (size 120 x 240 cm/piece, outdoor stage, Indoor stage, Dance floor (parquet wood 36 pieces, size 90 x 90 cm / piece), Portable screen (size120"), Motorized screen (size 150' and 270"). Note: For any additional equipment that you may require, please request in advance.